Psych Services

Critical Incident Response (CIR)

Worklink can provide a Critical Incident Response (CIR) Service for organisations for any trauma experienced by employees.  Our intervention, following a critical incident, assists with the minimisation of the impact of the trauma on the individual and/or work group and the organisation.

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Worklink’s CIR service provides access to our 24 hour trauma response line via a paging system. Key features of the CIR service include:

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• CIR response via telephone contact and professional advice within a maximum of 30mins from the time of initial contact.

• CIR involvement will be assessed and services arranged within 2 hours of Worklink being contacted.

• In the event of a larger emergency Worklink is able to deploy a CIR team of Psychologists.

• Defusing and debriefing session will be available in either groups or on an individual basis, as needed.

• Follow up contact will be made with all employees involved in the debriefing process, and individual counselling offered when considered appropriate.