Critical Incident Response (CIR)
Worklink can provide a Critical Incident Response (CIR) Service for organisations for any trauma experienced by employees. Our intervention, following a critical incident, assists with the minimisation of the impact of the trauma on the individual and/or work group and the organisation.
Worklink’s CIR service provides access to our 24 hour trauma response line via a paging system. Key features of the CIR service include:
CIR response via telephone contact and professional advice within a maximum of 30mins from the time of initial contact.
CIR involvement will be assessed and services arranged within 2 hours of Worklink being contacted.
In the event of a larger emergency Worklink is able to deploy a CIR team of Psychologists.
Defusing and debriefing session will be available in either groups or on an individual basis, as needed.
Follow up contact will be made with all employees involved in the debriefing process, and individual counselling offered when considered appropriate.